Leading the way forward

2022 Annual Report
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Governments, property owners and businesses rely on us for impartial, expert data and insights on Ontario’s property market. In times of uncertainty and change, we are here to help you make informed decisions for today, and the future.

Chair’s Message

In 2022, we focused on supporting our municipal partners, stakeholders and the people of Ontario. The Provincial Government has set ambitious targets for housing. As Ontario's property experts, we are ready to support municipalities and the province in achieving these goals.
Read a message from Alan Spacek

President’s Message

By nurturing an innovative and inclusive workplace, we are equipping our people with the tools they need to be industry pioneers who are prepared to lead the way forward, no matter what comes next.
Read a message from Nicole McNeill

Who we are

We are Ontario’s property market experts. Our job is to assess and classify the value of the more than five million properties across the province and provide an accurate and impartial property inventory.
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Navigating new paths, together: People and culture

As outlined in our 2021-2025 Strategic Plan, MPAC is implementing new strategies for workforce and workspace planning and succession, and creating and implementing an Equity, Diversity, Inclusion and Anti-Racism (EDIA) strategy, policy and metrics.
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Striving for operational excellence

On the road to reassessment, we cleared a new path. Our work continues every day to maintain Ontario’s property database and provide property values, insights and services that property owners, municipalities and businesses can count on. We are implementing data readiness processes which will enable us to deliver on any valuation date, at any time.
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Building bridges and forming new partnerships

2022 brought many changes to the municipal landscape. In our continuous efforts to elevate our municipal and stakeholder experience, we welcomed new and returning ]Members of Provincial Parliament, Heads of Council, and council members from across the province following the 2022 provincial and municipal elections. With a return to in-person events and conferences, we also had the opportunity to meet new industry partners and reintroduce ourselves to our stakeholders as Ontario’s property market experts.
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New frontiers: Innovating how we work

MPAC’s leading expertise, technology and processes allow us to manage the world’s largest property database. To provide exceptional service to property owners, municipalities and our commercial partners, we are constantly implementing innovative improvements to our products and processes.
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Meet our 2022 Executive Management Team and our 2022 Board of Directors.
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Additional reporting

2022 Municipal Partnerships Report
Our Municipal Partnerships Report showcases the ways we stayed focused on delivering the services Ontario municipalities rely on during a challenging year, while also looking toward the future.
2022 Performance Report
Our 2022 Performance Report provides insight into our strategic and operational performance. It includes measures such as new assessment growth, customer experiences, the proportion of property assessments accepted without going to appeal, financial efficiencies and levy offsets.

Financial highlights

View our 2022 Financial Highlights.
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